PRIVACY POLICY

POLICY

Welcome to MelaCellular Cosmetics. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your information when you visit our website www.melacellular.com.au.

By accessing or using our website, you consent to the practices described in this Privacy Policy. Please take a moment to review this policy and contact us if you have any questions or concerns.

1. Information We Collect

We may collect various types of information when you visit and interact with our website, including:

• Personal information: we may collect personally identifiable information such as your name, email address, phone number, and shipping address when you make a purchase, register for an account, subscribe to our newsletter, or contact us through the website.

• Non-personal Information: we may also collect non-personal information, such as your IP address, browser type, operating system, and browsing patterns. This information is collected to help us improve the functionality and user experience of our website.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Fulfilling orders and providing requested services.

• Sending transactional emails, order confirmations, and customer service responses.

• Personalising your experience and improving our website based on your preferences and feedback.

• Sending promotional emails and newsletters (you can opt out at any time).

• Analysing usage patterns to enhance our Website's functionality and performance.

• Protecting our rights, safety, and the security of our users and Website

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business and providing services to you. These third parties are bound by confidentiality agreements and are prohibited from using your information for any purpose other than the services they provide to us.

We may also share your information when required by law, to respond to legal processes, or to protect our rights, safety, and property.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyse usage patterns, and gather non-personal information. You can manage your cookie preferences through your browser settings.

5. Your Choices

You have the right to:

• Access the personal information we hold about you.

• Correct any inaccuracies in your personal information.

• Opt out of receiving promotional emails and newsletters.

• Delete your account and personal information.

• To exercise these rights, please contact us using the information provided below.

6. Security

We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the Internet or electronic storage method is entirely secure. We cannot guarantee the absolute security of your information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version will be posted on our Website.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: info@melacellular.com.au

Thank you for trusting MelaCellular with your personal information. We are committed to safeguarding your privacy and providing a secure online experience.